event rentals bookings

Seen something you love and want to find out how to book?  Here's a quick break-down of our booking process.

> Get in touch with a list of the items you're interested in, the date & location of your event and any questions you may have about our event rentals.

> We'll reply back with availability, a quote for the requested items & delivery, plus answer any other questions you have.

>  Once you're all good to go ahead with the booking, just confirm the booking with us, making sure to include a signed copy of the T&Cs and payment of the booking deposit.

>  Nearly there... We confirm all the final details with you, arrange a contact person for the delivery day and send the invoice for remaining payment which is payable 30 days before your event along with any damage deposit required.

>  That's basically it - We'll see you on the day, in the meantime you can get back to planning the rest of your upcoming event!

Booking Deposit -  We require a 50% non-refundable deposit in order to confirm all bookings.

Damage Deposit -  A 20%* damage, loss & cleaning deposit is required 30 days before the start of the hire period. This is fully refundable so long as all items are returned clean & undamaged. *For bookings below £250, the damage deposit is £50.

>> We’ve updated our payment terms - if you confirmed your booking before 01 Nov. 2018, please check your hire terms & conditions for more information. <<

how long is the hire period?

The standard hire period is 72 hours.

last minute bookings

Do you accept last minute bookings? Yes, of course! We'd love to try & help out if we have available items, just get in touch.

Less than a month before the event?  Full payment is payable on booking confirmation.

delivery

We deliver throughout the Borders, Edinburgh, Northumberland & beyond. Delivery fees are typically £1 per mile from our base in the Scottish Borders. With delivery drop off usually the day before the event (morning/early afternoon) and collection the day after the event or the next following morning. Due to delivery demand over the summer months we may at times limit delivery to within a 3 hour radius from our base.

Can I collect hire items?

Smaller items can be collected from our workshop by prior arrangement. We occasionally allow self-collection for small bookings of our larger items. Self-collection/return is dependent on having suitable transport and allowing time for a pre-hire run-through so you know how to set everything up quickly & safely. Not all larger hire items are suitable for self-collection.

minimum order

Our minimum order requirement is £75 for self-collection and £150 for delivery, excluding delivery costs.

cancellation

We understand that sometimes life can throw a curveball into the best of plans, and so we do offer part refunds for bookings cancelled at least 14 days before the event. (Please note that the booking deposit itself is non-refundable and refunds will apply to the remaining balance of the booking only). Contact us for more information on our cancellation fees.

damages

Please do take care of all hired items, especially vintage pieces. Items must be repacked into the original packaging provided for collection, so please store all packaging away safely during your event. Fees for items damaged/ lost during the hire period will be deducted from the held damage & cleaning deposit. Any additional costs above the held deposit amount will be invoiced with payment due within 7 days. As a rough guide replacement costs are typically five times the hire price, repairs & cleaning fees are based on an hourly charge. Losses or damages that impact on availability of items for a following booking will also be included.

styling

Do you offer a styling service?

We don't offer a full styling service just yet, but we do have loads of inspirational ideas on our Pinterest page. Our style is very much a rustic/industrial/boho vibe and we are happy to offer advice on selecting items to style together and take pre-event set-up pictures if you are unable to make it to our workshop.

custom work

Have an idea for the perfect timber item, need a customised piece to fit that awkward space or looking to fit out a shop or bar? We work with you to create a bespoke furniture piece.

Get in touch with us at hello@hoplerwood.com.

collaborations

Want to work with us? We'd love to hear from you, contact us on hello@hoplerwood.com.

questions?

Still have questions and want to find out more? Hit on the "Contact us" box and we'll get back to you as soon as possible.