Hopler Wood Co (“we”, “us”, “our”) understand that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits www.hoplerwood.com (the “site”) and will only collect and use personal data in ways that are useful to you and in a manner consistent with your rights and our obligations under the law.
What Does This Policy Cover?
What Data Do We Collect?
Depending upon your use of our site, this may include some or all of the following personal and non-personal data:
business / company name;
contact information such as email address, telephone number and postal address;
event details and product preferences;
Web browser type and version;
How Do We Use Your Data?
All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
Responding to communications from you;
Supplying our products and services to you (please note that we require your personal data in order to enter into a contract with you);
Processing bookings, payments and sending you invoices/receipts;
Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
With your permission, we may also use your data for marketing purposes which may include contacting you by email with information, news and offers on our products and services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that we fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
How and Where Do We Store Your Data?
We only keep your personal data for as long as we need to in order to use it as described above, and/or for as long as we have your permission to keep it.
Some or all of your data may be stored outside of the European Economic Area (the "EEA") (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR.
Data security is of great importance to us, and to protect your data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected through our site.
Notwithstanding the security measures that we take, it is important to remember that the transmission of data via the internet may not be completely secure and that you are advised to take suitable precautions when transmitting to us data via the internet.
Do We Share Your Data?
We may sometimes contract with third parties to supply services to you on our behalf. These may include payment processing, delivery of goods, search engine facilities, advertising and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under the law.
Wave Security & Privacy - https://my.waveapps.com/security/
In certain circumstances we may be legally required to share certain data held by us, which may include your personal information, for example, where we are involved in legal proceedings, where we are complying with legal requirements, a court order, or a governmental authority.
How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by us (where such data is held). All requests should be made in writing and sent to the email address shown below.
Last updated 24 May 2018